why are viagogo tickets so expensive
100% of your money back. customer service, but they still have their Viagogo guarantee that will give The CMA, in particular, have been provided with extensive evidence of large-scale fraud, theyve witnessed test purchases where fraud was openly committed, as well as what appear to be overt breaches of the law. Best Sports & Events Ticket Sites Reviews, Available globally with regional websites. If there are any issues with the tickets (e.g. Apr 27, 2023 IST 6 Min (s) Read. Because this is a resell marketplace, you can also find tickets to shows and games that have been sold out at the venue. Buying from a secure ticket vendor is probably one of the most crucial factors whenever you buy a ticket to your favourite event. Why use viagogo? At one Barcelona event, Ryan & Jacob are listing 6 x 21 tickets for 32,528 each. Similarly, they rarely price tickets at 10 times over face value. of filters such as date, location, timeframe, maximum price/ticket, or specific The ticket price is then paid t. before the gig. Die Platzierung ist natrlich viel schlechter. The problem with places like Viagogo is that say your tickets were originally purchased from GigsandTours, you aren't their customer so they can't help you with any issues. ", "Read Trustpilot before \u201cbuying\u201d from this company of cheats and scammers \u2026I wish I had! The site covers events that take place in Europe, Africa, and . Yeah, the other comment is right. A substantial figure, yes, but considerably less than the 2.5bn market value claimed by viagogo and StubHub. on the site. With a flurry of customers reporting poor customer service and not standing by their own guarantee, Viagogo have severely damaged their reputation online. [STOP PRESS: on Wednesday 8th September, it was announced that Digital Fuel Capital, a US investment fund led by an ex-colleague of Eric Baker, and with interests in coffee, rugs and sportswear, would be buying StubHub International. Leave this blank if you'd like to publish your review anonymously. able to get tickets to your events without sites like Viagogo. Americans making summer vacation plans are about to find airfare costs are near or even above pre-pandemic levels, according to the nation's major airlines. something that you must take into account if for the unfortunate case that Bruce Dickinson is giving behind-the-scenes tours of Iron Maidens Legacy of the Beast tour, The Command Sisters at City Folk in Ottawa: The interview, Ticket sales for U2s MSG Sphere gig arent going well. Generally speaking, they dont speculate at tiny capacity venues like Birminghams Dead Wax or Glasgows Hug & Pint especially when the world is in the midst of a pandemic-induced lockdown. The company is actively setting up hundreds of event pages and allowing a single seller, connected to Viagogo, to advertise identikit numbers of tickets that we do not believe they possess. Customer complaints include a lack of support after their purchases, high booking fees and other concerns. No part of this site may be reproduced without our written permission. All queued up Every part of the queue process includes scarcity tactics to frighten you into a purchase. While airfares have moderated some, they are only slightly lower than last year's "sold-out summer.". He admitted some tickets were very expensive on Viagogo but said that was around 6 per cent of the total number available and the price was set by sellers. Reg Walker, a ticketing expert and security consultant atthe Iridium Consultancy, carried out test purchases, placing orders for tickets on Viagogo. A Madrid address given for GES SL on Viagogo not only gives an incorrect street but the company name is incomplete. For a long time, Viagogo were the biggest and best in the online ticket reselling business. They refunded the money on June 9, 2022. This is definitely something to consider before using Viagogo. refund. As a result of this, their guarantee should definitely be taken with a pinch of salt. more reasonable. Submission and publication are subject to our terms and conditions: see http://gu.com/letters-terms, Three 18 tickets for the BBCs The Biggest Weekend festival ran up a final bill of 1,772, Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. Once bitten twice shy. At Lonely Planet, we're always planning a trip somewhere. on their top sellers locally and globally to find a popular event to attend. Responding to Sharis allegations, a viagogo spokesperson claimed Sofia Wagner, H.E. All our prices are live and transparent giving you the best ticket prices. Know that going into a resale site will have some fees attached for the use of their website. A much-debated ban on domestic flights within France will finally be rolled out in 2023. All rights reserved, Is Viagogo Reliable? Such deals have rising concerns regarding the role of the secondary market and the involvement of official ticket outlets channelling tickets to the resale market. So the overall value of the tickets are governed by the marketplace that they are being sold on. Although these booking fees are variable, some of the more popular events have fees as high as 30 %. Flights to Europe are averaging $1,141 round-trip, 34% more than they cost last year. All of it adds up to higher prices. Read Customer Service Reviews of www.viagogo.de - Trustpilot The site has been continuously mired in controversies. This, Walker said, indicated that someone acting for GES SL engaged in a fraudulent practice known as speculative selling, which Viagogo has said it does not condone. However, this guarantee should not always be taken at face 6 Total Score. A quick look through Viagogo (a secondary seller) reveals some eye-watering prices. Using secure payment methods Paypal, Adyen, How many people are viewing this Are cheap flights a thing of the past? Here's why your summer trip is Creating a truly 'Happy Hong Kong' will take more than freebies and Be patient and take your time as you decide to buy a ticket, and dont feel like you need to make a split-second decision about purchasing an expensive ticket. Learn how your comment data is processed. One of the biggest online ticket sellers is Viagogo and in the following article, we will address all of the pros, cons of using their site, and address questions such as: what is Viagogo, how does it work, is it safe to use, what to look for when buying tickets on their platform, how to contact them after you purchased tickets, and much more. However, there are limits to our powers, and we are not able to investigate allegations of matters such as serious criminal fraud, which would be a matter for the Police.. That said, if you wanted the really good seats, they were 1500 each. Buyers are protected with McAfee Secure, so that all transactions are protected. Viagogo pride themselves on their quality customer service and reliability as an online ticket vendor for the most popular events across the globe. We compare only safe & secure primary and secondary marketplaces. And why is the Ryan & Jacob Corporation listing thousands upon thousands of what appear to be non-existent tickets for prices that no one will pay? You can read reviews about our recommended ticket marketplaces here: Best ticket sites. All transactions are monitored to ensure that sellers deliver through registered couriers such as UPS. The Most Comprehensive Viagogo Review Online. And, by the way, were not going to call the Police. However, rather than act on this evidence, their repeated response has been to roll out a confused and Orwellian PR statement: The CMA takes any allegations of breaches of the court order secured against Viagogo very seriously and will not hesitate to take action, including court action if necessary, if we find that Viagogo is failing to meet their obligations under the order. Hey @Viagogo. ", "I wouldn\u2019t even give this company if thats what you can call them 1 STAR. A rise in Viagogo complaints from unhappy customers complaining about the difficulty of reaching the customer support and the site failing to uphold their own ticket guarantee has been prominent. As a result, these deals enabled Viagogo to offer large amounts of tickets through their network of global sites. And who is Sofia Wagner? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. who are in discovery mode and are not sure what events are available. There has been a lot of criticism surrounding their queuing system, which is a headache to say the least. so-called brokers. !\r\nI emailed approx 30 times with multiple screenshots from the emails received from viagogo and from my viagogo account - which they have now deleted from my account. The seats are automatically confirmed when purchased, So, buy early and get the best price. Shocking. Those points are subject to inflation, too. Sellers on viagogo are only paid for their tickets after the buyer has successfully gained entry to the event. Public Service Announcement - NEVER USE @viagogo for tickets. Just make sure that you The Derby was held on May 7, 2022. Which is cold comfort, since prices seem so much higher than they were during the . If you wait until the last minute to get your tickets, you will likely end up paying higher than before if the event is high demand. And where are H.E Events? Please note that we may share your email with the company to verify your order. That's why airlines can charge such high average fares," Sobie said when contacted. With that being said Viagogo recently has made some improvements to their transparency and have improved the customer support in most regions so we do hope that this pattern will continue going forward. Where we are provided with proof from a relevant authority of an abuse of these rules we will investigate and, if confirmed, action will be taken.. The consent submitted will only be used for data processing originating from this website. In that case, they might require you to provide them with a proof that Assuming remote work, teleconferencing innovations and other professional trends hold, and business travel doesnt return to its 2019 highs, this should eventually end up leading to lower prices. Is what's stated in this answer reliable? What Viagogo are doing here is employing a rather well-known sales practice, known as the scarcity tactic. Going to cost to see things there! Why Airline Tickets Are Still So Expensive and Likely to Remain That Way Next step\u2026legal action. So, when you do purchase your tickets, you can rest assured that its via a secure payment system that you can count on. We asked our friend Clint Henderson at The Points Guy (a sister company to Lonely Planet) to give us his take on where post-pandemic airfares stand. From the reviews of Viagogo, their customer service is something that definitely needs to be improved. In April the Competition and Markets Authority (CMA) threatened it with legal action for failing to comply with its demands that it make its pricing more transparent. Problem is these are mobile tickets and whilst there is an option to transfer the tickets to someone else on the ticketmaster app, viagogo won't give me the buyers details. In fact, weve seen many airlines devalue their points multiple times. You should also pay attention to the ticket restrictions such as Limited or restricted view which indicates that the view for that specific ticket will be obstructed. So right now, youve got both people who are prioritizing travel in their lives and people who couldnt travel during the pandemic a combination that is dramatically increasing demand. Another pro is that Viagogo uses secure payment methods such as Paypal and Adyen, in addition to being able to pay by debit or credit card. RT @mdotbrown: "So I said if no one is gonna lose then why are these tickets so expensive? The concert was due to happen in 2020, but was rescheduled several times due to Covid. Viagogo is currently one of the worlds largest ticket marketplace, and were one of the first ticket vendors to see major success online. They also provide important information on each ticket listing, but what you need to pay attention to is the different delivery methods. Even more bizarre were the listings for Ticketing Expert LTD. As already highlighted, this untraceable company had previously declared itself registered at a non-existent UK address composed of a road in Oxford, a town in Devon and a postcode near Crewe.
